Our website address is: https://www.charlesferguson.co.uk/
Our office address is: 6 Keith Street, Hamilton, South Lanarkshire, ML3 7BL
“We”, “us” and “our” mean Charles Ferguson Solicitor Advocate Ltd.. We may refer to you or any person that uses our Websites as “you” or “your” or a “user.” When we use the term “Website” we mean all the individual URL(s) or Internet address locations, and pages within any of our Website domains and materials provided with our Websites, including without limitation, our applications, content, information, graphics, multimedia materials, code, logos, service and trademarks, designs, all copyrightable or otherwise legally protectable items and elements and all of the various features, functions, tools and services in, on or associated with our Websites.
We will not sell, trade or rent personal information to third parties in any way. We will not share your personal information with others except when required to do so by order of a court.
Contact information from the contact forms may be used to send information about our legal services. The user’s contact information may also be used to correspond with him or her when necessary.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
COMMITMENT TO DATA SECURITY
All information collected from you is stored in a technically and physically secure environment. We only work with data controllers that are well-known and well-established in our industry and that have data security measures in place. We use SSL encryption to protect sensitive information online, and we do everything we can to protect user information offline.
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
YOUR LEGAL RIGHTS
Under EU data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
Of course, we grant all of these requests for anyone of our customers, including non-EU residents.
If you wish to exercise any of the rights set out above, please email us at – email@example.com
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are an EU resident and you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you, please write to Charles Ferguson Solicitors, 6 Keith Street, Hamilton, South Lanarkshire ML3 7BL.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
You may use our Website only for personal, non-commercial purposes. You may not use the Website in a manner that exceeds the rights granted for your use. Unless otherwise specifically provided, you may not use any data mining, robots, or similar data gathering and extraction tools on the Website, frame any portion of the Website, scrape our Website or databases, or reproduce, reprint, redistribute, copy, store, publicly display, broadcast, transmit, modify, translate, port, publish, sub-license, assign, transfer, sell, loan, or otherwise distribute the Website (or any portion) without our prior written consent.
You acknowledge and agree that the Website is and shall remain the exclusive property of Charles Ferguson Solicitor Advocate Ltd.. All rights are reserved. Charles Ferguson Solicitor Advocate Ltd. owns the copyright in the contents of the Website as a collective work and/or compilation in the selection, coordination, and arrangement of the Website. Charles Ferguson Solicitor Advocate Ltd. and all other names, logos, and icons identifying the Charles Ferguson Solicitor Advocate Ltd. and its services are proprietary trademarks of Charles Ferguson Solicitor Advocate Ltd., and any use of such marks without the express written permission of Charles Ferguson Solicitor Advocate Ltd. is prohibited.
We may receive passively-collected information through a variety of methods including but not limited to:
We use analytics tools and other third party technologies, such as Google Analytics and DoubleClick Cookies, to collect non-personal information in the form of various usage and user metrics when you use our Website and/or Services. These tools and technologies collect and analyse certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behaviour and usage information, feature use metrics and statistics, usage and purchase history, MAC Address, mobile unique device ID, and other similar information.
The third party analytics companies who collect information on our Website and/or Services and other online products and/or services may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies.
In addition to our use of technologies as described herein, we may permit certain third party companies to help us tailor advertising that we think may be of interest to you based on your use of Charles Ferguson Solicitor Advocate Ltd. Websites and/or Services and to otherwise collect and use data about your use of our Websites and/or Services.
We may use a variety of methods, including “cookies” to collect information.
This website currently uses the following cookies;
This cookie allows us to see information on user website activities including, but not limited to, page views, source and time spent on the website. The information is depersonalised and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of things that you enjoy reading and watching.
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device.
For more information about cookies visit: http://www.youronlinechoices.com/uk/
For a guide to online security visit: http://www.google.co.uk/safetycenter/
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that advertisements you see online are more relevant to you and your interests. The cookies used on our Website and/or Services have been categorized based on the categories found in the ICC UK Cookie guide.
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. You may also change your cookie settings through preference options in our Website and/or Services, where applicable. We will indicate that upon selecting your preferences, that we will use a cookie to remember your preferences.
We never give away information about our users. If you choose to provide Personal Information about yourself, we will use this information only to communicate directly with you. We will not sell, rent or otherwise disclose that information to third parties unless such disclosure is necessary for the purposes set forth in this Policy, by law or a policy or notice contained or associated with a specific Website(s) and/or Service(s).
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